Gather Them Home

Gather Them Home

Finding Dignity and Closure Beyond Direct Cremation
Last year, I read a book entitled The Right Way of Death: Restoring the American Funeral Business to Its True Calling by Eric Layer. To say this book inspired me is a gross understatement. It lit a fire in me to be the best I could be as a funeral director and offer meaningful experiences to families who have lost loved ones. The book explores the changing funeral industry, including how to navigate the shift in family preferences, and how to effectively lead families through the grief process as final viewings and graveside services are gradually eliminated. The rise in cremation nationwide is a large reason for this, but the book gives examples and ideas on how to still create an environment that allows grief to be expressed. One of my favorite quotes is “Humans have almost universally agreed throughout history and across cultures that grieving requires action, community, and ritual.” (pg 52). As a funeral director, I see this every day and do my best to create opportunities for families to have those three things happen.    What we call a “direct cremation” by itself is just the cremation of the body with no services. Families have given me many reasons why they only want a direct cremation - financial, desire to keep things simple, family issues, or “dad just didn’t want anything”. While I will never press a family away from doing a direct cremation, that process itself does not allow proper grieving to take place. What I recommend to those families may be a final private view of their loved one, or if they don’t want a service, I tell them to gather with family and friends for a lunch to share stories and remember the person they have lost together. Closure can be found in many small acts; it does not always require a large and expensive gathering. But the action, community, and ritual, whatever they may be, must be utilized for grief to evolve.   Another aspect of the direct cremation choice that many do not consider is what happens to the cremated remains after cremation. Some are interred in a cemetery, some are placed on the mantel to keep a loved one close, and some may be scattered in a favorite place. But a problem arises for those who keep the cremated remains at home - what happens as generations pass, and those who are left caring for an urn no longer even know who the person was that is in the urn? Will they pay hundreds or even thousands of dollars to inter them in a cemetery? Will they know a favorite place to scatter the ashes? Or will the urn find itself somewhere it doesn’t belong- forgotten in a closet, on a shelf at Goodwill, or even in the landfill? All of these things have happened time and again, and will continue to happen unless a better solution is found.    Eric Layer mentions in The Right Way of Death an event he helped start at a cemetery in New Mexico called Scatter Day. For one day, families with urns they didn’t know what to do with were invited to bring them to the cemetery for free placement or scattering in their scatter garden. While this event could have been considered a bad business practice, the truth of the matter was that it gave people a chance to put their loved ones to rest in a dignified manner, who may not have otherwise had the opportunity to do so.   The moment I read about Scatter Day, I knew I wanted to bring this to our own families. Both legally and in the funeral service industry, we incorrectly identify cremation as “final disposition”. If that were true, we would not find the need to place or scatter the cremated remains reverently. But because of this inaccurate definition, funeral professionals are partly to blame for the lack of follow-through on placement of cremated remains.   In order to bring Scatter Day to our funeral home, I had to get a little creative. In Wisconsin, funeral homes and cemeteries legally must be separate entities, so I needed to find a place to inter the cremated remains. For many years, Holy Cross Cemetery in Milwaukee has offered funeral homes in the area to place their unclaimed cremated remains for free, so I reached out to them to see if they would accept urns from this event. They readily agreed. Because Holy Cross is a Catholic cemetery and remains are meant to be kept whole and together, I renamed our Scatter Day event to Gather Them Home, which was itself a decree from Pope Francis regarding the disposition of cremated remains.   On August 21st, 2024, we held our first memorial service for families who wanted to inter their loved ones’ urns. The memorial service included comforting words and music, followed by food and fellowship at our funeral home. The urns that were brought in were placed on a table together in reverence to be taken to Holy Cross for their All Souls Remembrance and placement on November 1st. In total, we collected 31 urns for placement.   I knew the importance of this event. I knew there was a need for it. What I wasn’t prepared for was the sheer relief we felt from families as they carried in their loved ones’ urns to be laid to rest, finally. One family brought in four urns that had been collecting in their closet. Some of the dates for cremation go back to the 1970s and 1980s. The urns came from all over the country- from Alaska to Maine. It was an incredible representation of how families wanted to care for their loved ones’ remains, but couldn’t or didn’t know how to give them a proper final disposition.    The day after the event, my mind was reeling, and I ultimately focused on one thing- how to reach more people who need this service. I believe that the vast majority of people know that cremated remains don’t belong in the garbage. But whether they don’t have the means or the knowledge to provide otherwise, that’s sometimes what happens. So I will continue to advocate for proper placement of cremains and provide opportunities for families who need it.   Our next Gather Them Home event will take place on Wednesday, October 15th, at 6 PM at Schramka Funeral Home, 13220 W Capitol Dr, Brookfield. Families are invited to a memorial service followed by food and fellowship. If families have an urn or urns they want to be interred but can’t come to the memorial service, they are welcome to bring them to the funeral home any time prior to October 15th.

By Matt Rollo, Licensed Funeral Director • September 23, 2026
There is a moment after every funeral service when the structure of the day falls away. The readings have been read. The prayers have been prayed. The casket or urn has been carried or placed. And then - almost abruptly - it's over. Families walk out of the service and into a gap that can feel startingly empty. More and more, families are choosing to fill that space with something deliberate: a reception. Not as an afterthought or an obligation, but as one of the most meaningful parts of the entire experience. As a funeral director, I have watched this shift unfold, and I can tell you without hesitation that reception gatherings are changing the way families experience loss and remembrance. Why the Gathering Matters A funeral service is, by nature, a structured event. There is an order. A beginning and an end. It is important, even essential, but it is rarely the place where the deepest healing begins. That tends to happen in the unstructured time afterward, when family and friends are simply together in the same room with no agenda other than being present with one another. It offers time to talk, to reflect, and simply be together. A reception creates that space. It gives people the chance to tell the stories that didn't fit into the eulogy. To reconnect with family members who traveled from out of state. To hold someone's hand, share a meal, and simply sit with the reality of the day. The service says goodbye. The reception says we are still here, and we are in this together. It Doesn't Have to Be Elaborate Some families imagine a reception as a catered affair requiring weeks of planning and a sizeable budget. It can be, but it absolutely does not have to be. A reception may be coffee and pastries in the funeral home's gathering space, if allowed. It can be sandwiches and sweet tea in a family member's backyard. A shared meal at the loved one's favorite restaurant. Even a potluck at the church fellowship hall where your loved one attended services for many years. What matters is not the menu. It is the intention behind the gathering - a deliberate decision to stay together longer before everyone returns to their separate lives. The Personal Touches That Make It Meaningful The reception families remember most are the ones that carry the personality of the person being honored. A table of their favorite desserts. A playlist of songs they listened to on Saturday mornings. A photo display with handwritten stories pinned beside each image. A signature cocktail from the restaurant where they always ordered the same thing. These details transform a gathering from an obligation into a celebration. They give guests permission to smile, to laugh, and to share parts of the person they knew best. I have watched rooms go from somber silence to warm, tear-filled laughter in the space of a single shared memory - and that shift is almost always sparked by a personal touch that only the family could have though of. A Space for Everyone One of the most underappreciated aspects of a recept ion is that it creates a space for the people who were important to the deceased but may not have been close to the immediate family. Coworkers, neighbors, old friends, fellow church members - these people often feel unsure of their place at a funeral. A reception gives them a comfortable way to pay their respects, share a story, and offer their condolences without feeling like they are intruding on a private moment. This matters more than most families realize. The breadth of a person's life, the full reach of their impact, often doesn't become visible until you see the range of people who showed up to remember them. An Ending That Feels Complete A funeral without a reception can leave familie s feeling like the day ended too soon - as though they were given a profound experience and then sent home before they were ready. A reception provides a natural, unhurried close to the day. People stay as long as they need. They leave when they're ready. There is no program, no clock, no formality - just people who loved the same person, choosing to be in the same room for a little while longer. If you are planning services for someone you've lost, consider the reception not as an extra, but as one of the most meaningful elements of the entire day. It is where the formal farewell becomes something personal, something warm, and something your family will carry forward long after the day is over. Interested in hosting a reception as part of your loved one's services? Our team can help coordinate everything. Let us know how we can help. Frequently Asked Questions About Should You Have a Reception After a Funeral? What is a funeral reception? A reception is a gathering after the service where family and friends can share memories and support one another. Is a reception necessary? No, but many families find it to be one of the most meaningful parts of the day. What do you serve at a funeral reception? Options can range from light refreshments to full meals, depending on the family's preference. 
By Matt Rollo, Licensed Funeral Director • August 27, 2026
After the service is over, after the flowers have been cleared and the reception line has dissolved and the house has gone quiet, families reflect. They think about what they would have done differently. What they wish they had known before they walked through the funeral home door for the first time. I've stood on the other side of that door for many years. The insights families share afterword come up so often that they're worth passing along - not as criticism, but as guidance from those who have already walked this path. What Should You Know Before Planning a Funeral? First, it helps to understand that you don't have to have everything figured out right away. Taking a little time, asking questions, and knowing what to expect can make the process far more manageable. "I wish I Knew That I Could Take My Time." The most common regret families share is feeling rushed. In the fog of early grief, every decision feels urgent. But almost nothing about funeral planning requires an immediate answer. You can take a day before scheduling the arrangement conference. You can sleep on decisions about caskets, services, and cremation. You can ask for time - and any funeral director worth their license will give it to you without hesitation. The arrangements will wait. Your clarity matters more than speed. "I wish I'd Brought Someone With Me." Grief affects memory and focus. Families who attend arrangement meetings alone often wish they had brough someone with them. A trusted friend or family member can help listen, take notes, ask questions, and share the emotional weight. They're not there to make decisions for you - they're there to support you, catch details you might miss, and remind you afterward of what was said. "I wish I'd Asked About All of the Costs Upfront." Federal law requires every funeral home to provide a General Price List (GPL), and a good funeral director will review it with you line by line. But families often hesitate to ask pointed questions about cost because it feels disrespectful or transactional in the middle of grief. It is neither. Understanding the cost of every element - before you agree to it - is your right, and it is the foundation of a trustworthy relationship between your family and your funeral home. Ask what is included and what is additional. Ask if there are more affordable alternatives that still align with your wishes. Find out about cash advance items, like death certificates, clergy, or flowers. Funeral directors expect these questions and are happy to answer them so that you make the right decision for your family and your budget. "I Didn't Know I Could Personalize This Much." Many families walk into an arrangement conference with a mental image of a funeral that looks like the last one they attended - formal, traditional, and generic. What they often discover is just how flexible and personal a funeral can be. From music and video tributes to meaningful keepsakes on display, favorite foods, or readings by loved ones - there are countless ways to reflect a unique life. The most meaningful services are the ones that truly feel like the person being honored. Don't hesitate to ask for ideas. Personalization is where a service becomes a tribute. "I Didn't Know How Much the Service Would Mean to Me." This one comes up more than any other. Families who initially considered skipping a formal service - opting for direct cremation or a simple disposition - and then chose to hold a service anyway almost universally say the same thing afterward: they had no idea how much they needed it. The service is not for the person who died. It is for everyone still living. It is the place where grief becomes shared, where the full weight of a life becomes visible, and where the slow work of healing has a chance to begin. This is when stories are shared and the impact your loved one had on other people's lives is evident in ways you may not have known. Even a simple gathering can make a profound difference. Have questions before you make decisions? Our team welcomes that conversation - before, during, or after a time of need. Reach out anytime. We're here. Frequently Asked Questions About What You Should Know Before Planning a Funeral What mistakes should you avoid when planning a funeral? Rushing decisions, not asking questions, and not bringing support are common challenges families face. How do you prepare for a funeral arrangement meeting? Gather basic information, bring a support person, and write down questions in advance. What questions should you ask a funeral director? Ask about services, costs, timelines, and available options. How can you avoid overspending on a funeral? Review pricing carefully, ask about alternatives, and choose only what feels meaningful.
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